|Product||Warranty Period (Months)|
|Micro SD Card/SD Card||5 Years|
|Micro SD Card(MLC Series)||2 Years|
|Internal & Portable SSD||3 Years|
(Power Bank,Charger,Wireless Pad,Charging Cable,Battery)
|Type-C Hub||1 Years|
|Smart Box||6 months|
Valid proof of purchase
Please note that more than one type of proof of purchase may be required to process a warranty claim (such as receipt of money transfer and confirmation of address item was originally shipped to).
Shipping costs must be covered by buyer in the following situations
Not Covered Under Warranty
Gigastone is not liable for
When returning items with a prepaid shipping label provided by Gigastone, Gigastone takes responsibility for any damage or loss incurred in transit. When returning items for non-quality issues, buyer assumes responsibility for any damage or loss incurred in transit. Gigastone does not provide refunds for items damaged in transit for non-quality related warranty claims.
What are Gigastone's obligations?
During the applicable warranty period, provided the Product is returned in accordance with the terms of this Standard Limited Warranty, Gigastone will repair or replace the Product, at Gigastone's sole option, without charge. Gigastone may, at Gigastone's sole option, use rebuilt, reconditioned, or new parts or components when repairing any Product, or may replace the Product with a rebuilt, reconditioned or new Product.
What must you do to obtain warranty service?
To obtain service under the Standard Limited Warranty, you must return the Product to an authorized return facility in an adequate container for shipping, accompanied by the sales receipt or comparable proof of sale showing the original date of purchase by the first consumer purchaser, the serial number of the Product and the seller?s name and address.
To obtain assistance on where to deliver the Product, please contact Gigastone Customer Care firstname.lastname@example.org. If Gigastone determines that any Product is not covered by the Standard Limited Warranty, you must pay all parts, shipping, and labor charges for the repair or return of such Product.
You should keep a separate backup copy of any contents of the Product before delivering the Product to Gigastone for warranty service, as some or all of the contents may be deleted or reformatted during the course of warranty service.